FAQs
What makes Bio Jouvance products unique?
What makes Bio Jouvance products unique?
Our formulas combine advanced skincare science with high-quality botanical ingredients to deliver professional-grade results. Every product is paraben-free, cruelty-free, and formulated for all skin types.
Are Bio Jouvance products safe for sensitive skin?
Are Bio Jouvance products safe for sensitive skin?
Yes! Many of our products are designed for gentle, non-irritating use. If you have extremely sensitive skin, we recommend performing a patch test before full application.
Where can I buy Bio Jouvance products?
Where can I buy Bio Jouvance products?
You can purchase our products directly from our website, through authorized stockists, and at select professional skincare clinics and spas.
Do you offer professional-grade skincare for estheticians?
Do you offer professional-grade skincare for estheticians?
Yes! Bio Jouvance specializes in professional skincare solutions, including products for estheticians, spas, and skincare clinics. If you're a professional, inquire about our wholesale and professional-use options.
Are Bio Jouvance products vegan and cruelty-free?
Are Bio Jouvance products vegan and cruelty-free?
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How long does shipping take?
How long does shipping take?
Orders typically process within 1-2 business days. Standard shipping takes 3-7 business days within the U.S., while international shipping times vary based on location.
What is your return and exchange policy?
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase for unused, unopened products. If your item is damaged or incorrect, please contact our support team for assistance.
How do I determine the best Bio Jouvance products for my skin type?
How do I determine the best Bio Jouvance products for my skin type?
Our product collections are designed to target specific skin concerns. If you need personalized recommendations, our team is happy to assist!
Do Bio Jouvance products contain parabens, sulfates, or harsh chemicals?
Do Bio Jouvance products contain parabens, sulfates, or harsh chemicals?
No! Our formulations are free from parabens, sulfates, and harsh additives to ensure safe, effective skincare.
Do you offer gift sets or bundles?
Do you offer gift sets or bundles?
Yes! We offer curated skincare sets and exclusive bundles for complete skincare routines or gifting options.