All orders will be shipped by UPS or US Postal Service unless otherwise specified.
Order processing time could take 1-5 business days, plus shipping time.
Allow up to 10 business days for shipment in the United States.
All next day, 2ndor 3rd day deliveries will be shipped at customer’s expense only. Bio Jouvance will not pay any Next Day, 2ndor 3rd day shipping under any circumstances.
UPS does not accept C.O.D. deliveries to mailbox addresses. Customer must be present at time of delivery.
There is an additional $12.50 charge for C.O.D. orders.
C.O.D. Refusals: It is extremely important that someone will be available to accept your C.O.D. shipment.
If an order is refused or no one is available to accept it, customer will be responsible for all shipping charges as well as 25% restocking fee.
Frozen products are shipped overnight once a week on Tuesday.
Frozen products may not be returned under any circumstances.
Someone must be at the location of shipping address to accept shipment.
Frozen ports have a flat shipping rate of $150.00.